With today’s workforce more mobile and business success increasingly dependent on speed, leading enterprises are recognizing the need to leverage their communications to create more effective business processes in order to achieve faster response times, close sales faster, mitigate risk exposure and capitalize on opportunities ahead of the competition.

BackFlip Process Communications On Demand™ is designed to help organizations contend with growing communication variety and an increasingly dispersed work force. Integrating real-time communications into business applications and processes, this highly interactive solution clears communications roadblocks and empowers people with the information they need, when they need it, through their communication channel of choice. In addition, BackFlip users get the relevant information in the context of their particular business situation; they can request additional information and implement their business decisions on the backend systems.

BackFlip Process Communications On Demand™ reduces the human latency involved in any business process regardless of the business application or technology it is implemented in.

With real-time actionable information available anytime through any network, business users can take educated decisions based on the latest information. Moreover, all user-interaction steps are archived for audit, tractability and compliance purposes.

Supporting consumer-based communications standards, BackFlip Process Communications On Demand™ works instantly with any communication device requiring no company-specific communication client. This means that companies can offer this service to their customers and suppliers thereby promoting supply chain visibility and increased customer/supplier satisfaction.